Our Mission and Philosophy

Management Associates is a training and consulting firm dedicated to assisting organizations to develop healthy, unified, productive workplaces, equipped to meet the needs and challenges of the future. Through practical, down to earth application of the behavioral sciences, Management Associates helps both managers and employees to improve the quality of their decisions, interactions, and performance, leading to more integrated and effective organizations.

We know that exceptional organizations spring from the actions of well trained, knowledgeable people, distinguished by the way they choose to view each other, their jobs, their organization, and the processes that integrate and unify them all. Our experience in working with a wide variety of organizations since our founding in 1984 has confirmed our conviction that these perspectives can be shared, this knowledge can be taught, and exceptional organizations can be developed. Management Associates works to bring this knowledge of human relations in the workplace to organizations large and small.

Our Mission

Our mission is to help organizations become simultaneously more supportive of the people within them and more productive for the people outside them. We are committed to helping develop unified, adaptable, dynamic organizations which consistently meet the needs of their customers, their employees, and society.

Our Underlying Philosophy

Permeating all our work are two profound convictions: 

• Each of us, as human beings, want our lives to have significance, our efforts to count, and our existence to have meaning. People want to work, to produce, to contribute. The key reason for poor work today is a mismatch between what people want from work and what they can expect to get from it. What people want to contribute far outdistances the contribution organizations allow them to make when they come to work. This gap undermines attitudes and commitment and impairs productivity and service.

• The success of an organization  is determined by far more than the skills, talents, and capacities of the individuals within it. An organization's ultimate success is a result of the degree to which people transcend their individual excellence to  create interpersonal synergy and achieve collective excellence. An organization's success has as much to do with how the people work in relationship with each other as it does with how effectively they function individually in their technical/professional roles.

We believe the major challenge facing most organizations is to adopt more realistic operating assumptions about how human being really work, both individually and collectively. Once a more accurate understanding of human behavior is incorporated, organizations can successfully alter behavior and redesign structures to more effectively tap the profound collective human potential that exists within them.

In successful organizations individual effort toward the organization's goals is given voluntarily and enthusiastically. That freely-given effort creates synergistic organizations that achieve high levels of productivity, quality, and service. Since these exceptional organizations are both more productive and healthier places to work, we believe they not only can but also must be developed.