Effective Management Series

The foundation of any organizational development program is building a shared knowledge base among the management group.

This shared knowledge provides the basis for a consistent leadership approach and develops the collective ability to view problems, discuss options, make decisions, and take action from a common vantage point. By laying this essential foundation of leadership knowledge, Management Associates' training leads to coordinated organizational action.

Workshops from our Effective Management Series stimulate and guide managerial growth and development at all levels within an organization. These seminars have been praised by both veteran, top level executives and newly-promoted frontline supervisors for providing the motivating impulse for change and growth in a presentation approach that they find engaging and compelling.

These workshops teach the interpersonal skills essential for management success. Because they are based on objective, research-based knowledge, these workshops have been especially successful in helping technically-oriented people come to grips with human issues in the workplace.

Beyond providing training in new skills, however, Management Associates' seminars also act as a catalyst to unfreeze current thinking and challenge existing assumptions that often inhibit sustained change and improvement.

Topics

Listed below are brief descriptions of the seminar modules in our Effective Management Series. These seminars may be presented as one-day sessions or as multi-day workshops. Click the seminar title for an expanded description.

Supervising People Effectively
Clarifies the knowledge-based choices effective supervisors and managers can make to generate high employee commitment. Provides supervisors with the insights needed to tap the motivation employees bring with them to the workplace.

Effective Leadership
Explores the differences between management and leadership. Explains why leadership is a choice, not a title. Looks at the choices effective leaders make and the atmosphere they create. Clarifies why leadership must exist at all organizational levels.

Customer Relations: Managing for a Customer-Focused Organization
Examines exactly what customers need, want, and expect from organizations. Details what managers and supervisors must do to create a customer-focused service effort to which employees are committed.

Communication: Creating a Productive Workplace
Highlights the vital impact of managerial communication on employee productivity, development, and job satisfaction. Addresses how to go beyond just conveying information to stimulating excitement, creating meaning, and expressing corporate vision and values.

Team Building: Working Together Effectively
Looks at the attitudes, behaviors, and communication skills every effective work group needs. Outlines the group dynamics required to solve problems, make decisions, develop plans, and accomplish results.

Beyond Conflict: Achieving Workplace Collaboration
Provides managers and supervisors with the knowledge to reduce sources of conflict. Clarifies how they can create a climate for productive collaboration both with their coworkers and among their employees.

Context

Although each of the workshops in our Effective Management Series can be presented as a stand-alone seminar, we prefer, whenever possible, to present training to organizations in the context of both the direction in which the organization is going and the issues with which it may be struggling. This real time context makes the training more relevant and immediately applicable.

Investment

Management Associates' standard cost for providing training is $2500 per day plus expenses.